Support Status: Online

How can we help you?

Search our knowledge base or reach out to our dedicated support team.

Live Chat

Chat with our support team in real-time. Available Mon-Fri, 9am-6pm.

Email Support

support@coolestmenu.com

Phone Support

+355 68 228 2262

Frequently Asked Questions

Getting Started

Creating your first menu is easy! Simply upload a photo of your existing menu or enter your items manually. Our AI will extract all the information and create a beautiful digital menu in seconds. You can then customize colors, themes, and layouts to match your brand.
Yes! You can create and view your menu for free. The free version includes basic features and displays a small watermark. Upgrade to our premium plan for just $6 to unlock QR code downloads, multi-language support, and remove all watermarks.
Once your menu is created, you'll get a unique QR code and shareable link. Customers can scan the QR code or visit the link to view your menu instantly on their phones - no app download required!

Features & Pricing

The premium plan ($6/month) includes: downloadable QR codes for print, automatic translation to 5 languages, unlimited menu edits, no watermarks, priority support, and advanced customization options including custom themes and branding.
Yes! Premium users get automatic translation to 5 languages: English, Spanish, French, German, and Italian. Your customers can switch languages with a single tap, making your menu accessible to international visitors.
Both free and premium plans allow unlimited menus. You can create separate menus for breakfast, lunch, dinner, drinks, or seasonal specials - whatever your business needs!

Technical Support

Make sure your photo is clear and well-lit. Supported formats include JPG, PNG, and PDF. If you're still having issues, try our manual entry option or contact support - we're here to help!
Absolutely! You can edit prices, items, descriptions, and images anytime. Changes are reflected instantly on your live menu - no need to reprint QR codes or share new links.
Yes! All menus are automatically optimized for mobile devices. They load fast, look beautiful, and are easy to navigate on any smartphone or tablet.

Account & Billing

You can cancel anytime from your Settings page. Your premium features will remain active until the end of your billing period. No hidden fees or cancellation charges - we keep it simple and fair.
We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor. All transactions are encrypted and PCI-compliant for your security.
We offer a 7-day money-back guarantee. If you're not satisfied with our premium features, contact us within 7 days of your purchase for a full refund - no questions asked.

Send us a message

Send us a message and we'll reply as soon as possible.